designed by madeline

welcome to my portfolio

Hello!

I am a Sr. Learning Experience Designer and GTM Enablement Project Manager with 8+ years of experience creating interactive, human-centered training for global teams in fast-paced, tech-driven environments. I specialize in building accessible, UX-informed learning—ranging from certification programs to modular video content—that drives real performance and engagement.

📌 FEATURED FEBRUARY LEARNINGS

Skills

Learning & Enablement Strategy • Adult Learning Theory & Neuroscience Application • Internal Communications • Cross-Functional Collaboration • Content Design & Knowledge Management • Storytelling for Engagement • Asynchronous Training & Comms • Slack, Microsoft, Google & Notion Ecosystems • Onboarding & Change Communication • Cultural Voice, Tone & Messaging • Project Management • Copywriting for Learning • Scalable Internal Education Systems

values

Clarity over complexity: great learning makes things make sense
Inclusion by design: everyone deserves to see themselves in the story
Purpose-driven work: training should solve real problems, not just check a box
Quality and craft: from tone to timing, details matter
Innovation with intention: new tools are only useful if they improve the experience
Growth for all: I build programs that elevate people, not just performance

PROFESSIONAL EXPERIENCE

E.W. SCRIPPS 2025-present

At E.W. Scripps, I serve as the lead learning partner for high-visibility initiatives, designing and delivering end-to-end learning programs that support leadership development, role expansion, and organizational change across a distributed workforce. I consult closely with senior leaders to diagnose capability gaps, define success metrics, and translate business strategy into multi-modal learning experiences—including ILT, virtual facilitation, eLearning, and performance support. My work has launched scalable programs adopted across 60+ locations and established consistent, high-quality design and facilitation standards that improve role readiness, learner experience, and operational confidence.

BLOCK (FKA SQUARE) 2019-2025

At Square, I designed modern, interactive learning experiences and led large-scale global enablement initiatives that supported onboarding, GTM launches, and product rollouts across sales, support, and product teams. I built over 80 custom learning assets, from microlearning to certifications, while streamlining delivery through innovative uses of AI—ultimately saving the company over $100K in labor and development costs. As a consultative partner to cross-functional teams, I translated complex business needs into scalable, human-centered training that drove measurable improvements in adoption, performance, and process accuracy.

MR. NICE GUY 2015-2019

As Sales Enablement Manager at Mr Nice Guy, I designed and implemented a national onboarding and training program for customer-facing teams, combining digital learning assets with live facilitation across multiple retail locations. I created engaging content—including videos, quizzes, and SOP libraries—to support compliance, sales, and product fluency. I also traveled nationwide to lead in-person training, ensuring consistent understanding of new processes and legal guidelines. Using project management best practices, I streamlined development and rollout timelines to drive operational readiness and team performance.

MY TOOLKIT

🛠 Instructional Design & eLearning Development:

Articulate Rise & Storyline, Adobe Captivate, Camtasia

🎨 Visual & Graphic Design:

Adobe Creative Suite (Photoshop, Illustrator, In Design, Figma, Lightroom)

🎬 Video Development & Editing:

Adobe Premiere Pro, Adobe Express, Vyond, Camtasia

📊 AI & Data-Driven Learning:

AI-powered content generation, adaptive learning platforms, learning analytics tools

📁 Project Management & Collaboration:

Notion, Jira, Asana, Slack, Coda, Google Suite (Docs, Sheets, Slides), Microsoft Suite (Word, Excel, PowerPoint)

📖 Learning Management Systems (LMS):

Docebo, MindTickle, Workday, WorkRamp, TalentLMS

PROFESSIONAL WORK

creative works

This interactive portfolio was built in Storyline 360 a few years back and remains one of my favorite showcases of my learning experience design skills—from instructional strategy to user experience to visual storytelling. While the personal details and years of experience are now outdated (I currently have 6+ years of experience and live in beautiful Medford, Oregon), the thinking, craft, and care behind this piece are as strong as ever.

🎓 Legacy Portfolio

Please take a moment to explore my photography collection—a visual reflection of stillness, contrast, and the quiet stories unfolding in everyday places.

📸 PERSONAL ART PROJECT